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Guidance & Etiquette

Unsafe Behaviour Reporting

Something concerning happened at the park. What should you do next?

Unsafe behaviour can involve people, dogs or both. Start with your own safety, avoid escalating the situation and use the reporting route that fits what happened.

Choose the Right Route

What happened?

Different concerns belong with different agencies. OLDPUG can help point people in the right direction, but it is not an enforcement or investigative body.

Immediate Danger

Call 911

Use 911 when violence or an attack is in progress, someone is being threatened, or immediate police, fire or medical assistance is required.

911

Dangerous Dog or Dog at Large

Regina Humane Society

Dangerous dogs, animal-control concerns and animals at large can be reported to Regina Humane Society Animal Protection Services.

306-777-7700

For an animal-related emergency after hours or on a statutory holiday, call Regina Police Service at 306-777-6500. If a dog is currently attacking a person, call 911.

Regina Humane Society contacts

Dog Bite or Attack

Use the response guide

The OLDPUG guide covers immediate safety, medical or veterinary care, information exchange, evidence, reporting and follow-up after a dog attack or bite.

Open the Response Guide

Facility or Maintenance

City of Regina Service Request

Damaged fencing, gates, garbage, overflowing bins and other park-facility problems should be reported through the City’s service-request system.

Submit a City service request

Recurring Community Concern

Talk to OLDPUG

A recurring pattern, broader park-safety concern or community issue can be shared with a park representative or with OLDPUG directly.

In the Moment

De-escalate before you document.

When another park user is angry, confrontational or behaving unpredictably, the goal is not to win the argument. Create distance, keep control of your own dog and leave the situation if that is the safest option.

Do not block someone from leaving, follow them, physically confront them or place yourself in danger in order to get a name, licence plate, photograph or video.

What to Record

Write it down while it is fresh.

Collect only what can be gathered safely and lawfully. You do not need every item before making a report.

When and where

Record the date, approximate time, park name and the specific area where the incident happened.

What happened

Write a factual sequence of events as soon as you can. Separate what you personally saw or heard from what someone else told you.

People and dogs

Note names and contact information when willingly provided, along with useful descriptions of people, dogs and vehicles.

Witnesses

Ask witnesses for their names and contact information when it is safe and appropriate to do so.

Photos and records

Preserve relevant photographs, video, messages, damaged property, medical or veterinary records and receipts.

Report details

Record who received your report, the date and time, and any occurrence, file or service-request number you are given.

When the Problem Is a Person

Dog parks do not suspend the rules of ordinary public behaviour.

Disagreements happen. Threats, intimidation, harassment and violence are different. You are not required to remain in an escalating confrontation because it started over a dog.

Leave when you need to. For an immediate threat, call 911. For a non-emergency police matter, contact Regina Police Service at 306-777-6500.

Where OLDPUG Fits

We can help with the bigger picture.

OLDPUG can help share public information, identify the appropriate reporting route and raise broader or recurring park-safety concerns.

What OLDPUG Does Not Do

OLDPUG does not investigate individual incidents.

OLDPUG does not determine fault, enforce legislation or replace police, animal-protection authorities, medical professionals, veterinarians or City services.

Share a Broader Concern

Keep This Handy

Dog Attack and Bite Response Guide

The printable guide provides a step-by-step checklist for safety, care, evidence, reporting and follow-up after a dog attack or bite.

Open the PDF Guide